Content

The content of this website is believed to be accurate and complete at the time of its posting. The Creative Edge endeavours to ensure all information and material is at all times accurate and complete but some information and material is subject to changes without prior notice and the Creative Edge shall not assume responsibility for any such information or material changes.

REFERRALS AND LINKS

The Creative Edge has no influence on the design and contents of third party material linked or referred to from their websites. Therefore, The Creative Edge expressly distances itself from such kind of material and rejects responsibility for any contents provided by third parties unless it has full knowledge of illegal contents and would be able to prevent the visitors of its web sites from viewing those pages.

COPYRIGHT

All the content and materials of this website are protected by international copyright laws. The Creative Edge reserves the right to take legal action against any unauthorised use of the content of this website.

UNLAWFUL USE

Although The Creative Edge regularly monitors reviews and controls postings from third party websites to this website, The Creative Edge is under no obligation to do so, and cannot be held responsible nor assume liability for the content thereof. The Creative Edge will fully collaborate with any law enforcement entity to counter any unlawful or inappropriate information or material posted on this site through third parties.

LIABILITY

In no case will The Creative Edge be held liable for any damages arising in connection with this website.

DISTRIBUTION & DISCLOSURE OF FEEDBACK

The Creative Edge reserves the right to use, disclose, distribute or reproduce any information collected through feedback, questions, comments and suggestions on this website, without limitation. The Creative Edge will be free to use, for any purpose whatsoever, any information, comments, suggestions, ideas or material collected from the above communications.

BROWSING PERSONAL SECURITY

This website does not collect personally identifiable information from your computer when you browse this website and request pages from our servers. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your e-mail address, or any other personally identifiable information. When you request a page from our site, our servers log the information provided in the HTTP request header including the IP number, the time of the request, the URL of your request and other information that is provided in the HTTP header.

Privacy Policy

The Creative Edge Workshops & Events

• We are committed to protecting your privacy. This Privacy Policy describes our policy regarding processing of personal data, the security measures we employ to protect such data, your right to access, rectify or delete such data and the right to complain.

• We take privacy seriously and we are committed to comply with this Privacy Policy as a minimum standard. Your data will be processed and transferred for specific and legitimate purposes in accordance with applicable laws.

• This Policy creates a framework that provides a secure level of protection for the personal information that is used, collected, and transferred with trusted external parties. We are using the minimum amount of personal information required.

• We use an analytics software to monitor customer traffic patterns and site usage to help us develop the design and layout of our website. This software does not enable me to collect any information that allows me to identify a specific person. ​

WHEN DO I COLLECT YOUR DATA?

We collect your e-mail address and contact details whenever you book a class with us, or when you purchase a service from us. We collect your e-mail address when you send me us a request through the website and register for our newsletter. and/or updates.

WHY DO I COLLECT AND HOW DO I USE THE PERSONAL DATA?

Registration of the information is necessary to enter into an agreement (booking or sales contract) with us and to provide you with service messages about our workshops & events or your purchase(s).

Due to this, we will ask for your and/or your employee’s names, e-mail address and food allergies in case of a class with refreshments. We ask for your telephone number so we can contact you quickly if there is any problem with your booking or an emergency.

In addition, we ask at the beginning of the workshop if you allow me to take and make use of photos of you and/or your artworks made during the classes for marketing purposes on our websites and other marketing activities, including but not limited to social media, print & web media and brochures.

You of course have the right to decline this request and the right to ask us at a later stage to remove a photo that you are not happy with.

HOW DO WE PROTECT YOUR PERSONAL DATA?

When you book with us, we use secure computers to enter your details into our working Customer Relationships Management Database. We use a reliable and GDPR compliant mail provider and a secure connection to enter your name and e-mail address into our mailing list.

HOW LONG DO I KEEP YOUR PERSONAL DATA?

The personal data in the booking information is kept complying with local authorities’ rules to keep prove of business income.

If you registered for a workshop or subscribed to our e-mail service, I will store your personal data until you delete the profile or unsubscribe from our updates newsletter.

If your profile has not been used or activated for 3 years, I will delete it.

SUBSCRIPTION TO THE E-MAIL SERVICE

When we offer you a subscription to my e-mail and marketing service, we will ask for your name and e-mail address so that we can send you service information and our e-mail updates & newsletter. Your name is not required to subscribe to our e-mail service, and you will be able to opt out at any time by clicking the unsubscribe link in our marketing communications.

WILL WE DISCLOSE THE DATA TO THIRD PARTIES?

We will not transfer personally identifiable information about class participants or clients to a third party, except in the following cases:

• If we are legally required to do so.

• In addition, we may provide information about our customers to third parties who provide services or functions on our behalf, including payment card processing, business analytics, customer service or marketing.

• In the event we sell or liquidate any part of business or assets.

Any such sharing will follow data protection law, and only to trustworthy third parties.

We will always strive to clearly inform you regarding the uses and possible disclosure of your information when such information is obtained. If it is not practical to do so at the point of collection, we will inform you as soon as possible, unless there is a legitimate basis for not doing so.

YOUR PERMISSION

In using The Creative Edge website and our services, you consent to the collection and use of this information by us in the methods described above. If our Privacy Policy should change, we will make the relevant changes here so that you are always aware of the information we collect, how we use it and under what circumstances it might be disclosed.

DO YOU WANT MORE INFORMATION ABOUT YOUR DATA?

You are always welcomed to contact us regarding the data we have registered and request a description of the personal information we have collected and processed and the types of recipients – to whom we will, or may, disclose that information.

You are also welcomed to contact us if you would like me to correct, erase or block inaccurate information. We always attempt to respond to valid requests as quickly as possible.

We kindly ask you to send any requests or questions through the ‘contact us’ form at the bottom of the page.

DATA CONTROLLER:

Sonja Soyer

27, rue Jean Bertholet, L-1233 Luxembourg, Tel. 00352 458066

WHO TO CONTACT?

If you have any questions about this privacy policy, or you want to obtain insight into personal data held about you, you may contact us …